Question 1

When are you closing?

Accepted Answer

We are closing September 15, 2022. We hope to reopen shortly but will no longer be able to accept insurance at that point.  More details coming.

Question 2

Why are you closing?

Accepted Answer

This was not a decision made lightly. I will be closing both of
my current pediatric offices. Whole Child Pediatrics in Creve Coeur, Missouri, will be closed beginning September 15, 2022.  I wanted to make you aware as soon as possible because your family’s medical care is my top priority.

That, in part, is why I have decided to do in-home visits full time. I believe I can best serve patients with the old-fashioned way of making house calls. Another reason is due to staffing issues – a trend, unfortunately, impacting businesses nationwide. I had hoped to keep one of the offices open, but staffing challenges accelerated this spring and summer. It became evident I could not provide your family the level of care it deserves. I simply lack the number of employees to staff phones, return emails and handle prescription requests.

Question 3

Who do you recommend we see for our future pediatric care?

Accepted Answer

Dr Joe would love to continue to provide your care  in his Concierge practice. You can learn more here.(www.allies4health.com/special-offer)

If you are looking for traditional pediatric care, Dr Joe recommends the following practices:  COMING SOON (as you can imagine, it has been difficult to find like-minded pediatricians).

Question 4

How do i get my records transferred?

Accepted Answer

You can request your records be sent to your new pediatrician by filling out this form:

Records transfer to my new pediatrician. (https://na4.docusign.net/Member/PowerFormSigning.aspx?PowerFormId=8e1706fa-310e-43ed-b5b0-0c7895ed42c7&env=na4&acct=29c62abc-944e-4bab-8690-e55184686b84&v=2)

Question 5

Where can we see Dr Cangas?

Accepted Answer

Dr Cangas exclusively does house calls through Allies4Health. You can learn more here.  (https://www.drjoestl.com)

Question 6

What if we have questions about a bill?

Accepted Answer

We have hired a billing company to wrap up our billing for the next few months.  If you have any billing questions, please email billing@idealpediatrics.com